Privacy Policy
1. Who this covers
This policy covers everyone who uses the PlayerXV platform: club administrators, coaches, and players (whose accounts are created and managed by a parent or guardian). “PlayerXV,” “we,” or “us” means PlayerXV LLC.
2. Information we collect
- Account information: name, email, role (club admin, coach, or player), and club affiliation.
- Player profile information: date of birth, position, jersey number — entered by the parent/guardian or club admin who creates the account, not by the player directly.
- Performance and wellbeing data: training/match attendance, self- and coach-submitted reviews, goals, session RPE (effort ratings), and wellbeing check-ins.
- Derived/computed data: fatigue, recovery, and readiness estimates calculated from the data above. These are AI-generated estimates from logged data, not medical assessments or diagnoses — stated plainly to users in the product itself, and restated here.
- Usage and device data: standard technical data (IP address, browser/device type, pages visited) collected automatically for security and reliability.
- Billing information: club billing contact and payment records, held by our payment processor — PlayerXV does not store full card or bank account numbers itself.
3. How we use it
- To operate the platform: authentication, displaying rosters/dashboards, computing the readiness and fatigue estimates described above.
- To communicate with club admins and coaches about their account, billing, and product updates.
- To maintain security and prevent misuse.
- We do not sell personal data, and we do not use player data to train third-party advertising or marketing systems.
4. Who we share it with
- Within a club: a player's data is visible to that player's own coaches and their club's admins — not to other clubs, and not to coaches/players outside their own team relationships, enforced at the database level.
- Service providers: infrastructure and processing vendors that operate the platform — currently Supabase for the database, Vercel for hosting, and Stripe for payment processing — each bound by their own data-handling terms.
- Legal requirements: if required by law, subpoena, or to protect the safety of a user.
- We do not sell or rent personal data to third parties.
5. Minors' data
PlayerXV is designed so a parent or guardian creates and controls a player's account — players do not self-register. At account creation, the creating adult affirms they are the player's parent/guardian (or another adult authorized to act on the player's behalf), and that affirmation is timestamped and stored. See our Parent/Guardian Consent & Youth Data Notice for the full detail on what that covers.
6. Data retention
We retain account and performance data for as long as a club's subscription is active, plus 12 months after cancellation to allow reactivation, after which it is deleted or anonymized upon request.
7. Security
Access to data is enforced through row-level database security so that a user can only reach data their role and team relationships entitle them to, independent of the application code.
8. Your rights
A parent/guardian may request access to, correction of, or deletion of their player's data, and a club admin or coach may do the same for their own account, by contacting Info@PlayerXV.com. We will respond within 30 days.
9. Changes to this policy
We'll post any material changes here and, for active clubs, notify the club admin by email at least 30 days before they take effect.
10. Contact
PlayerXV LLC — Info@PlayerXV.com
This policy is also referenced from our Terms of Service and Parent/Guardian Consent & Youth Data Notice.